Aarju Tower Cranes & Construction Equipment Services Pvt. Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website and services.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
a. Personal Information
- Name, email address, phone number
- Company name (if applicable)
- Billing and shipping addresses
- Payment details (processed securely via third-party payment gateways)
b. Non-Personal Information
- IP address and browser type
- Device and operating system details
- Website usage data (via cookies and analytics tools)
- Location data (if permitted)
c. Transactional Information
- Rental or purchase details
- Service requests and customer support interactions
2. How We Use Your Information
We use the collected information for the following purposes:
- To process orders, payments, and service requests
- To provide customer support and respond to inquiries
- To improve our website, services, and user experience
- To send service-related updates and promotional offers (if opted-in)
- To comply with legal obligations and enforce our policies
3. How We Protect Your Information
We take security seriously and implement appropriate measures to protect your data:
- Secure data encryption for transactions and storage
- Access restrictions and authentication controls
- Regular security audits and system updates
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share it with:
- Service Providers & Partners – Payment processors, logistics providers, and IT support services required to fulfill orders.
- Legal & Regulatory Authorities – If required by law or for fraud prevention purposes.
- Business Transfers – In case of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and collect analytical data.
- Essential Cookies – Required for website functionality.
- Analytics Cookies – Helps us analyze site traffic and improve services.
- Marketing Cookies – Used for personalized advertising (only if consent is given).
You can manage cookie preferences via your browser settings.
6. Your Rights & Choices
You have the right to:
- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Request data deletion (subject to legal and contractual obligations).
- Opt out of marketing communications.
To exercise these rights, contact us at 985-1316588.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing any data.
8. Data Retention
We retain personal data only for as long as necessary to fulfill service obligations, legal requirements, and dispute resolution purposes.
9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we discover such data, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date. Continued use of our services after updates signifies acceptance of the new terms.
11. Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
Aarju Tower Cranes & Construction Equipment Services Pvt. Ltd.
Mahalaxmi Municipality 4 Lalitpur Sitapakha, Lalitpur 44600
985-1316588
http://aarjutowercrane.com/
